Benchmark Rug Cleaning Reviews: Vancouver, WA & Portland, OR
131 Google reviews · as of October 2026
Rug care is personal. Here is what customers say about our work, and how to read every review we have received.
What Customers Say
Selected testimonials from customers in Portland and SW Washington. These are not all of our reviews. Every review, good or critical, is on Google.
“Benchmark did an incredible job restoring my 30-year-old Victorian Aubusson rug. It had severe discoloration, but when it was delivered back to my home, I was stunned. It looks practically brand new!”
“Truly incredible work. We had a major pet accident on a delicate silk runner. The pet odor is completely gone without any harsh chemical smell remaining.”
What You Can Expect
Written condition report
Every rug is documented before washing.
Free pickup & delivery
Free within 35 miles of our Vancouver, WA plant.
7 to 10 business days
Typical turnaround, including controlled drying.
Re-clean guarantee
Not satisfied on delivery? We re-clean it at no charge.
How to Leave a Review
Your honest experience helps the next family choose a rug cleaner. We never pay for reviews or reward positive ones.
- 1
Open our Google profile
Tap the button above to open Benchmark on Google Maps.
- 2
Choose your star rating
Rate your experience honestly. Positive or critical, we want to hear it.
- 3
Tell us about your rug
Mention the type of rug and what we did. Details help other customers.
Review Questions
What is Benchmark Rug Cleaning’s customer rating?
As of October 2026, Benchmark has a 4.9-star average from 131 Google reviews. The current rating and every review are on our Google Business Profile.
Where can I read all of your reviews?
All of our reviews, including critical ones, are on Google. Use the Read all reviews on Google button on this page. The testimonials shown here are a selection.
Do you edit, remove or pay for reviews?
No. Reviews on Google are written by customers and we cannot edit them. We do not pay for reviews or offer rewards for positive ones.
How do I leave a review?
Open our Google Business Profile with the Leave a review button, choose a star rating and write a few sentences about your rug and the service. Please be honest.
What if I am not happy with my cleaning?
Call (360) 696-4418 as soon as you notice a problem. If you are not satisfied on delivery, we will re-clean the rug at no charge.
Do you serve my area?
We offer free rug pickup and delivery within 35 miles of our Vancouver, WA plant, covering Clark County and the Portland metro. See our service areas page to check your ZIP code.
Ready to Schedule a Pickup?
Call or email us with your address and rug size.